Wednesday, May 5, 2010

Cardstock issues

Just a note that there have been some problems with retiring cardstock. Unfortunately Stampin Up has already begun to run out of some of the colours. There are a few colours in the 8 ½ by 11 size that are selling out already and they were not expecting that. If there is cardstock you really really want please get it to me ASAP. What SU will be doing is substituting smooth cardstock for textured (if the smooth is sold out) until that is depleted. 12 x 12 is also a safer bet right now.

If there is a cardstock in a retiring colour (to see a list of retiring colours click HERE)that you desperately want you please get that order to me ASAP. I will be placing an order tomorrow night if anyone would like to add to it. Please e-mail me your order and call me with your CC#. I will be charging NO shipping charge on this order tomorrow night. If you have any question please e-mail me or call me this evening.

Here is a bit of what SU has posted for demonstrators.

From Stampin Up:
With our recent Colour Renovation announcement, we have experienced a spike--much greater than anticipated--in demand for some of our retiring colours. You may have noticed in the backorder report that a significant number of colours in both card stock and re-inkers have gone into backorder status, and we recognize the frustration this may have caused you.

You may be asking yourself: didn't Stampin' Up! anticipate increased demand on retiring colours? The quick answer is yes, we did. The long answer is a bit more complicated. We based our forecasts for these retiring colours on historical sales information for previous colour transitions, as well as current buying behaviors. Obviously, even with the most careful planning, the response to a transition of this nature can surprise everyone--including you in your own business and personal purchases!

For re-inkers in retiring colours, as we run out, they will be placed on backorder status and those orders will be filled as quickly as we receive the product. We will continue to do this to the best of our ability through May, and then the re-inkers will be available while supplies last in June.

Card stock presents a bit larger problem, as the process of ordering and producing new paper from the paper mills is very involved, and we can't order significant quantities at this point in time without putting the production of the new colours in jeopardy (and we know you want those!). To help us be able to provide you with the card stock in the retiring colours for as long as possible, we will be substituting textured paper for some of the smooth colours--including card stock in 8-1/2 x 11 as well as 12 x 12--where the smooth is no longer available. You will notice these colours go on backorder, and we will be filling as many of those as possible with textured card stock. Because the demand for each colour varies, we are unable to provide a list of what colours of card stock will be substituted with textured, or at what point that will happen. However, if you receive a package of card stock that is textured instead of smooth, there will be a sticker on the package indicating that change. There will be no change in item code or price for these substitutions.

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